Crafted by PES

Brand ambassador utensils

You already have a group of leaders who are tremendously passionate about your brand, brand ambassadors.

They represent your organisation and champion your products. These people are on a mission to connect with consumers and tell your unique brand story.

In order to tell your story well they need tools. This is where we can help. Based on a brand's identity we help global drinks industry leaders craft premium and custom brand ambassador utensils.
  • a greenhouse shaped antique brass and glass product with a weather vane at the top, in front of are, from left to right, a metal panther statue head, a glass with a transparent liquid and cucumber slices and a black Hendrick's gin glass bottle. In front of the glass there are three roses
  • a barman with a white shirt holding a black Hendrick's gin bottle in his right hand and a copper color metal jigger in his left hand; he is pouring this liquid into the smaller of the two cups the jigger consists of, one can see the liqid pouring through a blue pourer element that is attached to the bottel; the background is full color and blurred, one can notice another person's hand arm in the background, with some dark blue clothing

Our previous work

Two metal, shiny copper color jiggers that each consist of one smaller and one larger cup, in the middle there is a metal handle about 12 cm long. the background of this image is plain white
Custom Hendrick's gin copper color jiggers. Made from foodgrade stainless steel and ZAMAC (zinc alloy). With a copper color finish.
a metal, copper color mini replica of a still, on the top left it has a container with small black stones inside, right next to it is another mini replica, of the same design, but it is inside of a transparent glass bottle that has a light brown wooden cap and the bottle has a small, grey, round plinth beneath it, the background of this image is plain white
Reyka Mini Still Replica, without and within a bottle. A custom brand visibility item made from metal.
An antique silver color metal ring with a debossing on the outside, with the letter H being most visible, in the centre of the ring is a metal pin, there are two identical rings on this image, part of the second unit is lying ontop of the first one; the background of this image is plain white
Custom Hendrick's cucumber slicer. It is a foodgrade tool made from zinc alloy, stainless steel and plastic, for making cucumber slices.
A rectangular, dark brown wooden display with a recess in which there is a copper tube like vessel, shiny copper color, with a copper color chain around its neck and a keyring at the end of this chain, right behind this vessel, which has a copper cap, is a printed paper card, which is positioned within another recess of the wooden display, the wooden display has an engraving that says "THE BALVENIE" and on the right side of the display there are two differently sized recesses which are both round, the smaller of these two recesses is located in the centre of the larger recess, the background of this image is plain white
Custom The Balvenie wooden display with a foodgrade copper vessel.
a product made from a rectangular, black marble base with an antique silver color, rectangular metal placque in the centre of it and two slices of cucumber on it, too; attached to the marble base is a metal item made from stainless steel, with a black, wooden handle, the main part of this metal product contains half a cucumber which can be sliced via this product, the background of this image is plain white
Custom Hendrick's Cucumber Slicer. Made from foodgrade stainlesss steel, zinc alloy, marble and wood.
A mini replica of a saw, the blade itself is made from stainless steel and the handle has a shiny silver color, to the right of this saw there are two lices of cucumber, the background of this image is plain white
Custom Hendrick's Cucumber Saw. Used as a bar tool, this item is made from foodgrade stainless steel and zinc alloy.
a small cabinet made from black MDF material which has two doors on the front which are open, ontop of the main part of this cabinet there is a rhombus shaped metal placque in antique copper color, within the cabinet there are metal mini replica of two differently looking stills with metal placques in front of each of these two, everything in there is made from metal in an antique copper color, the background of this image is plain white
Hendrick's Mini Still Replica made from MDF and metal. In an antique copper color finish.
three wooden cubes, positioned right next to each other, the left has a light brown color, the middle one a somewhat darker brown tone, whilst the third one, the one on the right, is dark brown, there are black prints visible on two sides of each of these wooden cubes each of which has a wooden lid, too, the left one carries the letter D with a dot next to it and a print of part of the world map within a circle, the middle one the letter E with a dot next to it and a map of Ireland and the third one the letter W with a dot next to it and the print of an empty book which is open, the background of this image is plain white
Custom Tullamore D.E.W. wooden boxes.
two copper color vessels with chains and keyrings attached to them, one is standing upright and the other, which is located to the right of the first one, is lying, there is a debossing on the main part of these two vessels, which says "COPPER DOG" and there is another debossing on the bottom, showing the outline of a dog, both of these vessels are identical and have a cork stopper on the top, the background of this image is plain white
Custom Copper Dog dippers. Used as a giveaway during brand activations, e.g. music festivals.

Looking for custom brand ambassador utensils to make your brand stand out? 
We'd love to hear from you.

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Why brand ambassador utensils?

• Content Creation Opportunities
• Increase Brand Loyalty
• Create ritual
• Versatility
• Use creative design to elevate your brand
• Choose materials and shapes that work for you!
"I think of all the vendors that I work with, you are one of the most kind and fun to work with and PES is so very talented." - Kelly Deeley, Production Manager | InnerWorkings USA
Increased Brand Visibility
When brand ambassadors use utensils with your logo or branding, it contributes to increased visibility. Whether they are preparing cocktails, sharing pictures on social media, or hosting tastings, the utensils serve as a subtle yet effective means of promoting your brand.
Brand Storytelling
When brand ambassadors use and endorse utensils, it helps them with brand storytelling. It adds an element of authenticity to your brand. People tend to trust recommendations from real individuals, and brand ambassadors can provide genuine testimonials about the quality and utility of the utensils.
Word-of-Mouth Marketing
Brand ambassadors often share their experiences with products, including utensils, through word of mouth. This type of organic promotion can have a significant impact on potential customers who may be influenced by the positive reviews and recommendations.
Targeted Audience Engagement
While doing their work, your brand ambassadors will have a specific target audience in mind that follows and values their opinions. By using utensils in their content, brand ambassadors can engage directly with your target demographic, ensuring that your brand message reaches the right audience.

Custom manufacturing

Two hands in white gloves, holding a copper color metal product that looks like a replica of a still, behind it there is another such vessel visiblefour rows of many metal objects; all are identical and consists of two cups, one smaller than the other; these products have a silver color
a metal rod type of product which is being treated with a hand tool that creates a small torch flame, the image is quite dark and most of it is blurred, it is a close up image of a production process related to metal worka left hand in a grey, white glove, holind g asilver color metal piece in front of a rectangular steel element, ontop of it is a drill like part of a CNC machine
two hands, the left one is holding a small wooden tool that is shaped similar to a pen, the right hand is holding a round, silver color metal product with another round, silver color shaped element ontop of it, with an embossed stag, the tool in the left hand is being used to create finer details of this embossingseven copper color mini still replica lined up in a row, below of them is a round glass element and behind each of them is the rest of a glass bottle, the mini replica has four legs and on the top left some kind of glass container that contains black rocks
We are a multidisciplinary team, providing expertise from various domains, including product design, engineering, product development, manufacturing, project management and marketing. 

In our workshop, which is located in Zagreb, Croatia, we operate a broad set of traditional and modern manufacturing technologies, e.g. forging & casting and 3D scanning & 3D printing. Our skilled craftsmen turn ideas into products that enhance our clients' brands.
HOW WE WORK

We’re a 35-person, design award-winning workshop for many of the world’s leading brands. Designing, engineering and manufacturing premium and tailor-made Point of Sale material. Since 1992.

brands we help tell their story

logos, all grey, in a evenly distributed in a 6 x 5 grid

Frequently Asked Questions.

Can you help me with concept development?
Yes. We have an in-house product design team that shares an office with our engineering team. In PES no two projects are ever the same. Since 1992 we have gained a lot of experience regarding how to create custom Point of Sale material and branded merchandise. 

When developing concepts for brand ambassador utensils we rely on your brief which ideally includes a brand manual and a project description.
What materials do you use for making brand ambassador utensils?
We solely use certified, high quality raw material sourced from European suppliers. All of these comply with EU regulations, e.g. ROHS or REACH. We primarily shape different types of metal, wood and plastic. All in-house. 

We are able to create custom 3D shapes and surfaces. Via manufacturing technologies such as e.g. casting, forging, injection moulding, electroplating, lacquering and sandblasting. 

We operate our own tooling unit which enables us to have maximum control over lead times and quality management.
Where are your brand ambassador utensils being made?
In-house, in our own workshop here in Zagreb, Croatia (EU). We are a 35-person, family-led, quality and sustainability certified manufacturer. This refers to ISO 9001 and ISO 14001, plus a 4 pillar audit by EcoVadis.
What does your process look like?
If you're part of a Marketing Procurement, Brand or Marketing team that manages a global brand, you're already familiar with the phases of bringing brand ambassador utensils to life: briefing, concept development, product design, engineering, rendering, prototyping, tooling, sampling, product testing, bulk production, delivery. 

By following our proven process we help you avoid the many pitfalls of sourcing brand ambassador utensils. The pitfalls that make you either loose money or time. Or even worse, both. If you already have a design and just need us to bring the idea to life, that's fine, too. We can start the process during the phase that suits you best.
What is your lead time for brand ambassador utensils?
Since no two projects are ever the same, the answer is: it depends. 

On:
- the number of units you need
- product specs
- how quickly you and/or your client are able to approve a prototype and/or PP sample
- on how many projects we are having in our pipeline at the time you place your order

From concept development to final delivery, you should plan with at least a few months. Based on your enquiry, we'll send you a detailed quote which specifies the time we'll need for each single project phase. This way you'll know what to expect. It always helps if, as part of your enquiry, you let us know what your desired timeline looks like.
What does testing imply?
We can provide you with material safety data sheets (MSDS) about the raw materials we use. These all comply with EU regulations. The raw material we use are all sourced from certified suppliers located in Europe. Additionally, we can issue a certificate of conformity (COC) and a certificate of origin (COO), stating that your bottle glorifiers have been made in Croatia.

Beyond this, on behalf of our clients, we regularly manage 3rd party testing. In collaboration with internationally accredited laboratories. These result in certificates stating that your bottle glorifiers conform to regulations and are therefore safe to use. This is paticularly important if you plan on distributing your glorifiers to different markets. 

There exist countries that are much stricter when it comes to certification than others. The two tests we manage most often refer to food safety and electromagnetic compatibility (EMC), in case the bottle glorifier e.g. has LED lighting.
How can I contact you?
Best visit our contact page where you'll find all the details on how to get in touch with us. Feel free to drop us a message in English, German, Spanish or Croatian.
What is your Minimum Order Quantity?
Since we're making brand ambassador utensils ourselves, in our own workshop, located in Zagreb, Croatia, we are free to determine the Minimum Order Quantity. We've decidedto not have any, which means 1 unit. Although, to be honest, so far it has never happened that a client asked us to only make one single unit. It sometimes does happen for other product categories, e.g. awards. 

For brand ambassador utensils, we usually make a larger number of units. This has to do with the fact that we primarily work for global brands who seek to source larger volumes. Additionally, the more complex a brand ambassador product is, the higher the probability there is a larger tool investment needed. Hence nobody places an order for a low number of units. It just wouldn't be cost-effective. 

Regarding purchase orders for brand ambassador utensils, the majority of our projects fall into the category of 50 to 10.000 units.
How do you handle packaging and delivery?
Most often each brand ambassador utensil we make is single unit packaged into brown custom cardboard boxes. 

We ship our products either to a client's warehouse or directly from our workshop, located in Zagreb, Croatia, to different markets. All over the world. Most often to Europe, Northamerica and Asia. 

The Incoterms can be any between EXW and DAP.

How do I place an order with you?
Before you place an order, you will have received a detailed quote from us, which in turn is based on your initial project brief. The quote will include input such as a description of the product, pricing, lead times et al.
What are your prices?
At PES, since we only make custom brand ambassador utensils, no two projects are ever the same. We will be able to determine the price after we've received your initial input and made a cost calculation. 

Does your project start with concept development or do you already have a design ready? What are the materials your brand ambassador utensils will be made of? How complex is it to manufacture your product? What does the timeline look like? 

Once we have received a full brief from you, we will send you a detailed quote with clear pricing input. Outlining each single phase, e.g. concept development, technical development and prototyping, tooling and PP sampling, 3rd party laboratory testing, bulk production and delivery.

Looking for custom brand ambassador utensils to make your brand stand out? 
We'd love to hear from you.

P.E.S.-ZAGREB d.o.o.

Prekratova 64
10020 Zagreb, Croatia
VAT No.: HR83374921129

phone: +385 1 655 39 52
info@craftedbypes.com